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information, advice, referral

We provide services that assist service users and community members to make informed decisions about, or be connected to, the services and support that they need. This service is an important aspect of both prevention and early intervention which may involve preliminary needs identification for the purpose of identifying appropriate service and support options.

In order to ensure this service we will provide older people, their family and friends, grandparents and carers with access to information on topics such as:

  • financial and legal matters

  • social activities

  • household assistance

  • retirement accommodation

  • health

  • education

  • transport

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