REGISTRATION OPTIONS
To partner locally with MADCOTA Cares! SAH Coordination Services you will need to register with either Trilogy Care or MABLE to become an eligible service provider.
If you are a sole trader with no employees, you have two pathways:
Pathway 1 — Subcontract to a Registered Provider (recommended for sole traders) (We partner with Trilogy Care and Mable)
Pathway 2 — Become a Registered Provider yourself
Pathway 1 — Subcontract
✔ You do NOT need to register under the Aged Care Act
✔ You can deliver SAH services
✔ You only need to meet the Registered Provider’s worker requirements
✔ Lowest cost, lowest compliance, lowest risk
Pathway 2 — Registered Provider
✔ You can do this as a sole trader
✘ But it is heavy, complex, and designed for organisations
✘ You must meet the full Aged Care Quality Standards, governance, reporting, SIRS, digital systems, audits, etc.
✔ Most sole traders avoid this path for good reason
Which Pathway Is Right for a Sole Trader?
If you want to focus on doing the work
→ Subcontracting to a registered provider or becoming a registered MABLE support worker / service provider is the best fit .
If you want to run a full aged‑care service organisation
→ Registration is possible, but expect significant compliance work.
Trilogy Care Sole Trader Sub-Contractor
Subcontracting
Trilogy’s model is built around self‑managed clients choosing their own workers.
So they need subcontractors who are:
• Safe
• Insured
• Qualified for the services they offer
• Able to invoice correctly
• Able to follow the Aged Care Code of Conduct
• Reliable and professional
You don’t need a big compliance system — just the essentials.
Mandatory Requirements (Non‑Negotiable)
✔ ABN
You must operate as a sole trader with an active ABN.
✔ Police Check
Must be current (usually within 3 years).
✔ NDIS Worker Screening
Some Trilogy clients require it. Trilogy often prefers it because it covers higher‑risk categories.
✔ Public Liability Insurance
Typically $10 million cover.
✔ Qualifications for the services you provide
Examples:
Personal care → Cert III Individual Support
Domestic assistance → No formal qualification required
Social support → No formal qualification required
Gardening/maintenance → Experience + insurance
Nursing → AHPRA registration
✔ Vaccination compliance
Depending on state requirements and client needs.
✔ Ability to follow the Aged Care Code of Conduct
This applies to all aged‑care workers, including subcontractors.
How Invoicing Works
As a subcontractor:
You invoice Trilogy Care directly
Your services are GST‑free (aged care exemption)
You get paid by Trilogy, not the client
You must include service dates, times, and descriptions
If your turnover is under $75,000, you do not need to register for GST.
Expectations in Practice
This is the “real‑world” part that matters:
Show up reliably
Communicate clearly with clients
Keep notes of what you did
Report any concerns to Trilogy
Stay within the client’s approved budget
Maintain your insurance and checks
They want subcontractors who make their clients feel safe, supported, and respected.
On Mable, you are not a subcontractor to Mable.
You are an independent sole trader who uses the platform to connect with clients.
You run your own micro‑business, set your own rates, choose your clients, and invoice through Mable’s system.
Mable provides the platform, insurance, and safeguards — you provide the service.
What You MUST Have to Work on Mable
These are the non‑negotiable requirements for all independent workers:
✔ ABN
You must operate as a sole trader with an active ABN.
This is required because you are legally an independent contractor, not an employee.
✔ Police Check
Must be current (usually within 3 years).
✔ NDIS Worker Screening Check
Required if you want to support NDIS clients.
For aged care clients, it is strongly preferred and often required by clients.
✔ Right to Work in Australia
Passport, birth certificate, or visa.
✔ Public Liability Insurance
Mable provides platform insurance only for sessions booked and invoiced through Mable.
You still need your own cover for anything outside the platform.
✔ Qualifications (if offering personal care or clinical services)
Examples:
Personal care → Cert III Individual Support
Nursing → AHPRA registration
Domestic assistance/social support → No formal qualification require
What Mable Provides You
✔ Insurance for sessions booked through Mable
Every invoiced session includes platform insurance for both you and the client.
✔ A marketplace of clients
You can browse job posts or clients can find you.
✔ A safe, verified environment
Mable verifies workers and clients to protect the community.
✔ Learning Hub with 170+ free courses
Once approved, you get access to training and professional development.
✔ Invoicing and payment system
You invoice through Mable, and they pay you after the client approves the session.
What You Are Responsible For
✔ Setting your own rates
You choose your hourly rate for each service type.
✔ Managing your tax & super
As an independent contractor, you must:
• Pay your own tax
• Pay your own super
• Track your income
• Decide whether you need GST registration (only if you exceed $75k)
✔ Providing your own tools/equipment
E.g., cleaning supplies, PPE, gardening tools.
✔ Maintaining your own compliance
You must keep your checks, insurance, and qualifications up to date.
✔ Following the Aged Care & NDIS Codes of Conduct
This applies to all workers on Mable.
