Support At Home (SAH) Program
The Support at Home Program is
A single, streamlined system that gives older Australians access to the services, equipment, and home modifications they need to live independently, safely, and comfortably at home for longer.
It brings together:
Ongoing in‑home care (cleaning, meals, personal care, nursing, transport, social support)
Short‑term care pathways (Restorative Care, Assistive Technology & Home Modifications, End‑of‑Life support)
A new funding model with 8 ongoing classifications and 3 short‑term classifications
Stronger safety, quality, and rights protections under the new Aged Care Act
How it works
1. Assessment
You start with a My Aged Care assessment.
You’re assigned a classification based on your needs, which determines your quarterly budget.
2. Your services
You receive a list of approved services you can use your funding for, including:
Everyday living support (cleaning, meals, shopping)
Independence support (showering, medication prompts, transport)
Clinical care (nursing, physio, OT, podiatry)
Cultural and community connection supports
3. Your choice of management
You can choose:
Provider‑managed
Self‑managed
Partially self‑managed
Self‑management gives you more control over workers, schedules, and spending — with a Coordination Service still ensuring safety, compliance, and disaster readiness.
Short‑term pathways
These sit alongside your ongoing care and don’t reduce your main budget:
Restorative Care Pathway – short-term allied health to regain function
Assistive Technology & Home Modifications (AT‑HM) – upfront funding for equipment and home changes
End‑of‑Life Pathway – extra support to stay at home in your final months
The purpose of Support at Home
The program aims to:
Make access to care simpler and more consistent
Give older people more flexibility and control
Strengthen quality, safety, and rights
Help people stay at home longer, connected to their community